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Катерина Павлова
Катерина Павлова
User

Computer broke down, do I need to buy a new license?  en

Author: Катерина Павлова
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Recently I bought a license for 2 computers, I used them both for my notebook and for my working machine. My working computer broke down and we replaced it, so the one from the previous licenses won't be used no more. Do I need to buy a new one or will you let me use the previos one for my new computer?

Posted on the
3 ANSWERS
Andre E
Andre E
Moderator

You can use the code you already have.

If you switch computer, you will still have 2 computers.

So there would be no problem in using the same licence.

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Posted on the from Andre E
Mark Barlow
Mark Barlow
User

Do you need to unattach the license from one machine in order to transfer it to the new machine?

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Posted on the from Mark Barlow
Andre E
Andre E
Moderator

Just uninstall, and install on the new one that shout normally work.

If not then you wil get an error message and you could ask Incomedia here in answers to correct the issue.

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Posted on the from Andre E