WebSite X5Help Center

 
Ian B.
Ian B.
User

Website hosting offer  en

Autore: Ian B.
Visite 1799, Followers 1, Condiviso 0  

I’m intending to take up the offer of webhosting that came with my purchase of Website X5 Professional. However, there are two partner companies mentioned: 

Webhosting link on ‘answers’       http://www.a2hosting.com/

Webhosting link on main site        http://www.one.com/en/

Which one is the correct partner company?

Postato il
4 RISPOSTE
Paul M.
Paul M.
Moderator

Hello Ian,

If you refer to Professional version 11 then the web host offer is currently with A2 Hosting.

One.com was a previous offer.

Kind regards,

Paul

Leggi di più
Postato il da Paul M.
Ian B.
Ian B.
User
Autore

Hi Paul

I purchased the X5 Evolution version before upgrading to the Professional version recently. The Evolution purchase gave me a code for One.com, and I was goingt to use this one. However, it has now disappeared and has been replaced by the code for the A2 offer.

The one I wanted though was the One.com code - can this be re-generated?

Leggi di più
Postato il da Ian B.
Paul M.
Paul M.
Moderator

Hello Ian,

The One.com offer will probably have expired as the offer was time limited:

"The EDC Code must be generated and used within 4 months from the date of activation of the license of WebSite X5 Evolution."

However, I'll ask Incomedia to give you a definitive answer, which I'm sure they will do via this thread in due course.

Kind regards,

Paul

Leggi di più
Postato il da Paul M.
Incomedia
Samantha M.
Incomedia

Hi Ian, 

I wish to inform you that the information kindly given by Paul is correct. I'm sorry but once the EDC code has expired, it is not possible to generate a new one. 
Feel free to write back if you have anymore questions. 
Thank you,
Samantha

Leggi di più
Postato il da Samantha M.