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Ian B.
Ian B.
User

Website hosting offer  en

Autore: Ian B.
Visite 1845, Followers 1, Condiviso 0  

I’m intending to take up the offer of webhosting that came with my purchase of Website X5 Professional. However, there are two partner companies mentioned: 

Webhosting link on ‘answers’       http://www.a2hosting.com/

Webhosting link on main site        http://www.one.com/en/

Which one is the correct partner company?

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4 RISPOSTE
Paul M.
Paul M.
Moderator

Hello Ian,

If you refer to Professional version 11 then the web host offer is currently with A2 Hosting.

One.com was a previous offer.

Kind regards,

Paul

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Postato il da Paul M.
Ian B.
Ian B.
User
Autore

Hi Paul

I purchased the X5 Evolution version before upgrading to the Professional version recently. The Evolution purchase gave me a code for One.com, and I was goingt to use this one. However, it has now disappeared and has been replaced by the code for the A2 offer.

The one I wanted though was the One.com code - can this be re-generated?

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Postato il da Ian B.
Paul M.
Paul M.
Moderator

Hello Ian,

The One.com offer will probably have expired as the offer was time limited:

"The EDC Code must be generated and used within 4 months from the date of activation of the license of WebSite X5 Evolution."

However, I'll ask Incomedia to give you a definitive answer, which I'm sure they will do via this thread in due course.

Kind regards,

Paul

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Postato il da Paul M.
Incomedia
Samantha M.
Incomedia

Hi Ian, 

I wish to inform you that the information kindly given by Paul is correct. I'm sorry but once the EDC code has expired, it is not possible to generate a new one. 
Feel free to write back if you have anymore questions. 
Thank you,
Samantha

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Postato il da Samantha M.