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Bob Bishop
Bob Bishop
User

Importing from v9 to v11  en

Autore: Bob Bishop
Visite 2264, Followers 1, Condiviso 0  

I have just updated to v11 having skipped v10. I now seem to have no access to my existing projects created in v9.The import function only recognises iwzip files. Could you tell me how to rescue them, please, or if not how to reinstall the previous version. Ich verstehe auch Deutsch.

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Bob Bishop
Bob Bishop
User
Autore

I do not have version 9. I lost it when I installed version 11. How do I get it back? I am really frustrated by this!

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Postato il da Bob Bishop
Paul M.
Paul M.
Moderator

Hello Bob,

I understand how frustrating this must be for you.

We will ask Incomedia to comment on how to proceed in order to recover your project.

Please monitor this thread for a response from them in due course.

Kind regards,

Paul

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Postato il da Paul M.
Incomedia
Claudio D.
Incomedia

Hello Bob,

You should be still able to reinstall Version 9. In case you don't have the installer you can download it from your profile here under the "downloads" section.

In case of difficulties to unlock it follow the procedure described on following link and then zip the websitex5.html file and send it here as attachment so I can generate an unlock code for you:

https://helpcenter.websitex5.com/post/25631

Once installed open the projects one by one and export them as IWZIP files.

Many thanks!

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Postato il da Claudio D.
Bob Bishop
Bob Bishop
User
Autore

I do not have the activation key for v9 any longer. I have found the one for v8 and v11 but not v9. Can you help please?

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Postato il da Bob Bishop