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Bosgoed K.
Bosgoed K.
User

Website doesn't work again  en

Autore: Bosgoed K.
Visite 1584, Followers 1, Condiviso 0  

Dear,

This is the second time that I have send you a message.
Is still can't work in the programme for my website.
After de last time I was working in the programme there exist an error.

The website was been deletet. Now I have to log in again and I have the same error as last time I sent you a message.

I hope you can help me.
I don't like it that I can't work again. I can't reach my customers at the moment.

Sincerly,

Kaberi Bosgoed

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4 RISPOSTE
Bosgoed K.
Bosgoed K.
User
Autore

Yes I have the same error.

I don't understand how it's happend
Er was no code this time.

I get the message the inlog en password does't work. try again.

I hope you can help me beceause I have to work at the programm.


Thanks

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Postato il da Bosgoed K.
Bosgoed K.
Bosgoed K.
User
Autore

code 331 is the error message

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Postato il da Bosgoed K.
Incomedia
Claudio D.
Incomedia

Hello Bosgoed K.,

Error 331 appears when the email and password entered are not correct.

You can also try to reset the password and try again to see if then it works by using the new password.

If this should also not help follow the procedure described on:

https://helpcenter.websitex5.com/post/25631

Many thanks!

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Postato il da Claudio D.