il programma mi si chiude spesso

- ho win 7 a 64 bit

- già reinstallato più volte

- provato in compatibilità con altre versionei di windows

- eseguito come amministratore

ma non si risolve

messaggio che da ora 

26/05/2015 09:41:24 [EXCEPTION] Riferimento a un oggetto non impostato su un\'istanza di oggetto. WebSiteX5 in (Object ) in ..(Object ) in .. () in . .( ) in . .( , PaneEnum ) in . .(Object , ) in (Object , Object , ) in ..(Object , Object , ) in ..(PaneEnum ) in ..(Object , EventArgs ) in System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e) in System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e) in System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e) in System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e) in System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met) in System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met) in System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea) in System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea) in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) in System.Windows.Forms.Control.WndProc(Message& m) in System.Windows.Forms.ScrollableControl.WndProc(Message& m) in System.Windows.Forms.ToolStrip.WndProc(Message& m) in System.Windows.Forms.ToolStripDropDown.WndProc(Message& m) in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 26/05/2015 09:41:24 [INFO] wizPageCellFormat 26/05/2015 09:41:20 [INFO] wizPageCreation 26/05/2015 09:41:19 [INFO] wizPlanWebsite 26/05/2015 09:41:17 [INFO] wizGeneralSettings 26/05/2015 09:41:17 [INFO] Saved! 26/05/2015 09:41:17 [INFO] Saving Metadata... 26/05/2015 09:41:09 [INFO] wizProjectSelection 26/05/2015 09:41:07 [INFO] wizStart 26/05/2015 09:41:01 [INFO] Cannot load C:\\Users\\User\\AppData\\Local\\Incomedia\\WebSite X5 v11 - Professional\\PluginApps\\371262fa-27c5-421a-9127-852da219d4

che devo fare? grazie