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Michael Van Ryckeghem
Michael Van Ryckeghem
User

Installation on new computers  en

Autore: Michael Van Ryckeghem
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WebSite X5 can be installed on 2 PC's at the same time, as described on the website. What if I buy a new computer and uninstall the program on my current computer before installing it on the new one?

It would still be installed on 2 PC's, but the software would have been installed 3 times. How does that work? Does it somehow 'remember' the times it has been installed or is it just important that you have the active software installed on no more than 2 PC's at the same time, no matter which ones?

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Paul M.
Paul M.
Moderator

Hello Michael,

The main thing is 'that you have the active software installed on no more than 2 PC's at the same time, no matter which ones'

Incomedia are aware of how many times a licence has been used to activate the software.

Providing you are simply installing on a new machine having removed the software from a previous one, then you will encounter no issues, I assure you.

In any event their customer support is extremely good, and the Incomedia team would be more than willing to quickly rectify any genuine installation difficulties.

Kind regards,

Paul

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Postato il da Paul M.