WebSite X5Help Center

 
Michael Van Ryckeghem
Michael Van Ryckeghem
User

Installation on new computers  en

Author: Michael Van Ryckeghem
Visited 429, Followers 1, Shared 0  

WebSite X5 can be installed on 2 PC's at the same time, as described on the website. What if I buy a new computer and uninstall the program on my current computer before installing it on the new one?

It would still be installed on 2 PC's, but the software would have been installed 3 times. How does that work? Does it somehow 'remember' the times it has been installed or is it just important that you have the active software installed on no more than 2 PC's at the same time, no matter which ones?

Posted on the
1 ANSWERS
Paul M.
Paul M.
Moderator

Hello Michael,

The main thing is 'that you have the active software installed on no more than 2 PC's at the same time, no matter which ones'

Incomedia are aware of how many times a licence has been used to activate the software.

Providing you are simply installing on a new machine having removed the software from a previous one, then you will encounter no issues, I assure you.

In any event their customer support is extremely good, and the Incomedia team would be more than willing to quickly rectify any genuine installation difficulties.

Kind regards,

Paul

Read more
Posted on the from Paul M.