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ROBERT  FINESTONE
ROBERT FINESTONE
User

Website X5 professional not responding  en

Autore: ROBERT FINESTONE
Visite 1606, Followers 5, Condiviso 0  

Hi guys please help.

My system keeps showing NOT RESPONDING!

I have done .net

Turn Windows features on or off. Clear the check box for Microsoft .NET Framework 

any other sugestions?

I have over 40 projects and dont whant to do reinstall! and yes they are all backed up..

Postato il
25 RISPOSTE - 1 UTILE
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Oh and i have reinstalled Microsoft Visual C++

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Postato il da ROBERT FINESTONE
Incomedia
Stefano G.
Incomedia

Hi Robert.

When does this error seem to appear?

Always when performing the same action or several? Did it start showing suddenly, or after maybe a specific update?

Let me know with the most info you can provide.

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Postato il da Stefano G.
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

It appears randomly! But it seems to be whenever i click on preview or when im copying sa cell and pasting it to a new page!

it started 3 months ago and ive just been putting up with it but it now seems to happen every 10 min or so!

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Postato il da ROBERT FINESTONE
Incomedia
Stefano G.
Incomedia

Hi Robert.

This is most definitely either a dependency issue or a permission issue.

Try installing again and launching the software both as administrator. Reinstalling will keep your projects

Also, which version of Windows are you currently running?

Try and disable the antivirus just for test after reinstalling too.

Let me know

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Postato il da Stefano G.
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

im reinstalling now I will let you know how it goes!!

Windows 10 64bit

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Postato il da ROBERT FINESTONE
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Much better since reinstalling only if i run it in Admin 

I will turn off antiV and try today

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Postato il da ROBERT FINESTONE
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Today its back to shutting down every 10 min

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Postato il da ROBERT FINESTONE
Incomedia
Stefano G.
Incomedia

Hi Robert.

If you think you already reinstalled the .NET Framework correctly, please try and install all of these pieces of software in versione x86/32bit, no matter if your Windows is x64:

2010 - https://www.microsoft.com/it-it/download/details.aspx?id=5555
2012 - https://www.microsoft.com/it-it/download/details.aspx?id=30679
2013 - https://www.microsoft.com/it-it/download/details.aspx?id=40784
2015 - https://www.microsoft.com/it-it/download/details.aspx?id=48145

Restart your pc and let me know

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Postato il da Stefano G.
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

see attachment!

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Postato il da ROBERT FINESTONE
Incomedia
Stefano G.
Incomedia

Hi Robert.

If it won't let you install that specific version, just move on to the others.

After that, restart you pc and report back to me

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Postato il da Stefano G.
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Done that and still doing the same!

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Postato il da ROBERT FINESTONE
Esahc ..
Esahc ..
Moderator

Robert

I assume you reinstalled Website X5 and not Windows 10, if so my comments in this post may assist you (if you haven't already, run sfc /scannow from the cmd prompt before following any other suggestions).

https://helpcenter.websitex5.com/post/140515

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Postato il da Esahc ..
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

It repaired the following:

CSI 00004020 [SR] Repairing corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll" from store

CSI 00005247 [SR] Repairing corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll" from store
2016-02-24 19:49:05, Info CSI 00005249 [SR] Repair complete
2016-02-24 19:49:05, Info CSI 0000524a [SR] Committing transaction
2016-02-24 19:49:05, Info CSI 0000524f [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

I will try it out in the morning. 

Also ran the http://www.microsoft.com/en-us/download/details.aspx?id=30135 tool!

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Postato il da ROBERT FINESTONE
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Worked great for 3 days now back to old trick not responding... any sugestions please!!

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Postato il da ROBERT FINESTONE
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

.NET tool report today!

C:\WINDOWS\windowsupdate.log

C:\WINDOWS\logs\cbs\cbs.log

C:\Users\FINEST~1\AppData\Local\Temp\FixDotNet.log

C:\Users\FINEST~1\AppData\Local\Temp\NetFxSetupEvents.txt

C:\Users\FINEST~1\AppData\Local\Temp\dd_NetFxRepairTool_decompression_log.txt

C:\Users\FINEST~1\AppData\Local\Temp\FixDotNet_HKCR_Installer.regdump

C:\Users\FINEST~1\AppData\Local\Temp\FixDotNet_HKLM_Installer.regdump

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Postato il da ROBERT FINESTONE
Esahc ..
Esahc ..
Moderator

Robert

Assuming this PC has been turned off and on again since the issue re-appeared.

Did you run chkdsk c: /r  the first time?

If you did (and your PC behaved better for 3 days), run it again. If it performs reliably for a while maybe you have failing hard disk.

I had a recent issue that was repaired by running windows defrag (it was turned on and set to auto, but had not run since feb 2014 because I turn my PC off overnight).

- and don't forget to kill all the files in the temp directory (try ccleaner by piriform - free)

Appears to be more about your hardware than your software.

Good luck

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Postato il da Esahc ..
Esahc ..
Esahc ..
Moderator

Robert - have all issues been resolved or have you parhaps given up?

Was it a hardware fault?

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Postato il da Esahc ..
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

You spot on it was a damn 2Tb drive that was attached to my pc! Problem gone compleatley!

THANKS SO MUCH GUYS

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Postato il da ROBERT FINESTONE
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Seem to be back to old not responding issues!!!

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Postato il da ROBERT FINESTONE
Esahc ..
Esahc ..
Moderator

Perhaps Drive C now needs some TLC  :-(

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Postato il da Esahc ..
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

You mean a formatttttt

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Postato il da ROBERT FINESTONE
Incomedia
Claudio D.
Incomedia

Hello Robert,

Did you recently made some changes in the computer or you installed new programs?

If you restore windows to a previous point does then the program works?

If yes it depends probably on a program or setting changed on the computer.

Many thanks!

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Postato il da Claudio D.
ROBERT  FINESTONE
ROBERT FINESTONE
User
Autore

Nothing installed!

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Postato il da ROBERT FINESTONE
A. Kris
A. Kris
User
ROBERT F.
im reinstalling now I will let you know how it goes!! Windows 10 64bit

I have the same problem of Robert since I installed win10. I also like Robert I win10 64bit. and still it has not been resolved!

Hi Roberto,
disable responsive when you make changes, etc., and when you're done reactivates responsive. try! let me know (I solved so)

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Postato il da A. Kris