WebSite X5Help Center

 
PRATIK KHANDERIA
PRATIK KHANDERIA
User

Header visible in desktop site but missing when viewed in mobile.  en

Autore: PRATIK KHANDERIA
Visite 2075, Followers 1, Condiviso 0  

The problem is with following site:

www.jupiterroofing.in

Header is visible when viewed on desktop. But not visible when viewed on mobile.

Kindly advice how to solve this problem.

Thanks.

Postato il
2 RISPOSTE - 1 UTILE - 1 CORRETTO
Paul M.
Paul M.
Moderator

Hello Pratik,

Have you set up your Responsive Template Structure in addition to your Main Template Structure?

You need to create a separate header and footer for the mobile/smartphone viewport in accordance with the instructions in the WebSite X5 help file:

http://help.websitex5.com/en/v12/pro/index.html?responsive_ht.htm

http://help.websitex5.com/en/v12/pro/index.html?responsive_template.htm

You customise the responsive template in Step 1 General Settings > Template Style > Responsive Template Structure  -  select 'Header' and 'Footer' in turn from the 'Page Section' drop-down menu.

If you want some text in the header image for the responsive template then you can use a free image editor such as Paint to create one.

You can also choose to display a company/organisation logo in lieu of the text.  Bear in mind that at mobile resolution the header can become very cramped, so the simpler the better.

Kind regards,

Paul

Leggi di più
Postato il da Paul M.
PRATIK KHANDERIA
PRATIK KHANDERIA
User
Autore

Thanks. But I am out-of-station. Will revert back, if necessary.

Regards.

Leggi di più
Postato il da PRATIK KHANDERIA