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PRATIK KHANDERIA
PRATIK KHANDERIA
User

Header visible in desktop site but missing when viewed in mobile.  en

Autor: PRATIK KHANDERIA
Visitado 2121, Seguidores 1, Compartilhado 0  

The problem is with following site:

www.jupiterroofing.in

Header is visible when viewed on desktop. But not visible when viewed on mobile.

Kindly advice how to solve this problem.

Thanks.

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2 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
Paul M.
Paul M.
Moderator

Hello Pratik,

Have you set up your Responsive Template Structure in addition to your Main Template Structure?

You need to create a separate header and footer for the mobile/smartphone viewport in accordance with the instructions in the WebSite X5 help file:

http://help.websitex5.com/en/v12/pro/index.html?responsive_ht.htm

http://help.websitex5.com/en/v12/pro/index.html?responsive_template.htm

You customise the responsive template in Step 1 General Settings > Template Style > Responsive Template Structure  -  select 'Header' and 'Footer' in turn from the 'Page Section' drop-down menu.

If you want some text in the header image for the responsive template then you can use a free image editor such as Paint to create one.

You can also choose to display a company/organisation logo in lieu of the text.  Bear in mind that at mobile resolution the header can become very cramped, so the simpler the better.

Kind regards,

Paul

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PRATIK KHANDERIA
PRATIK KHANDERIA
User
Autor

Thanks. But I am out-of-station. Will revert back, if necessary.

Regards.

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