Umit,

I can't see the licence here in x5. Did you use a correct email, the one where you bought x5 with here? (in your profile)

Or do you have another profile ?

Normaly you can find you licence in your profile here in x5 and add the licence manualy if not available.

https://answers.websitex5.com/profile/licence

https://answers.websitex5.com/profile/settings

Hi I have an invoice attached, I don't answer to a question you asked, because I didn't quite understand

Hi Umit,

I'm not sure I understood your issue. Could you please try to explain it better?

Anyway, to install the software you should uninstall the demo version first, and then proceed with the installation.

please let me know, thank you very much!

I need the license key installed

I want to install mobile compatible 12 x 5, I want to install the latest version, currently a 10 x 5 is loaded

I would like to upload, mobile-compatible and 12 professional free

Hi Umit,

to upgrade from v.10 to v.12 I suggest you to take a look into the "offers for you" section, here on your profile.

You will find discounts to upgrade from one version to the other one.

please let me know if you need any further help, thank you