WebSite X5Help Center

 
Esahc ..
Esahc ..
Moderator

Catalogue Viewer Issues  en

Autore: Esahc ..
Visite 1461, Followers 1, Condiviso 0  

I have often considered purchasing the pdf catalogue viewer (24 credits), but every time I preview it there are faults (currently page 5 will not display). Could someone please take a look at this and if necessary repair or replace the pdf? 

If I can preview the pdf file without issues I will consider the purchase, but I am a bit reluctant if even incomedia cannot make it work reliably.

Postato il
3 RISPOSTE - 1 CORRETTO
Incomedia
Claudio D.
Incomedia

Hello Esahc ..,

Can you please tell me in which browser you experience the issue?

Many thanks!

Leggi di più
Postato il da Claudio D.
Esahc ..
Esahc ..
Moderator
Autore

Claudio

I am using Firefox (fully up to date, recently refreshed and cache cleared)

The demo works fine in chrome (but I hadn't tested this until you prompted).

Could you check if this affects all firefox users or only me?

Leggi di più
Postato il da Esahc ..
Incomedia
Claudio D.
Incomedia

Hello Esahc,

I notified also the same issue and tested it with a new project where it works correctly also on firefox. I will notify the object preview issue to the developers.

Many thanks!

Leggi di più
Postato il da Claudio D.