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I. Ramshaw
I. Ramshaw
User

Cannot play video  en

Autore: I. Ramshaw
Visite 1477, Followers 2, Condiviso 0  

I am using Website X5 Pro (v12) and having trouble playing video.

I created a page and dropped the video object, then select my MP4 source from disk.

The player control box is showing ok. When I preview the page I see the video player box and controls but only an icon for AVG player in the box and no video. When I click the play icon, nothing happens.

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9 RISPOSTE - 1 CORRETTO
CARLOS AMARAL
CARLOS AMARAL
Moderator

If you try to recode the video to another codec?

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Postato il da CARLOS AMARAL
Gabriele P.
Gabriele P.
User

...if you export, before, in youtube site your video, and into your project put just a link for it, I am sure, your site is not heavy and the video will works fine...

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Postato il da Gabriele P.
CARLOS AMARAL
CARLOS AMARAL
Moderator

Gabriele, the problemof whatyou sayis thatin many companiesget usedto blockyoutubeandfacebookfor example in thecompanyproxy.In that caseyou could notseethevideos.

Usingvideoson your serverthere are more options,andyou make surethat they will alwaysbe visible.

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Postato il da CARLOS AMARAL
Gabriele P.
Gabriele P.
User

...ok; reading the online guide of website x5, the best supported video player seems to be Adobe Flash Player; your problem could be using AVG player, instead...

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Postato il da Gabriele P.
I. Ramshaw
I. Ramshaw
User
Autore

I found if I select Firefox as browser in preview, it worls fine. But not using the native previewer or chrome.

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Postato il da I. Ramshaw
Gabriele P.
Gabriele P.
User

...have you exported online your site? could publish a link?

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Postato il da Gabriele P.
John S.
John S.
User

Hello David

The best coding to use, is H-264. (it's still a mp4 )

I have found out, that this gives the fewest problems in different browsers.

Kind regards

John

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Postato il da John S.
I. Ramshaw
I. Ramshaw
User
Autore

This is very frustrating.

If I select firefox browser when previeing site locally, all works fine. But, the built-in preview browser will not play the video.

I have adobe flash installed in my browsers.Also made sure the video format is H-264.

The built-in browser shows the orange and white VCL player icon instead of the video. Even if I change my local machine default video app to windows media player, I see this icon. Could this be a file associate problem with mp4 extensions? Others must have this working ok, how are yours set up?

Thanks

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Postato il da I. Ramshaw
I. Ramshaw
I. Ramshaw
User
Autore

FIXED THIS!

I uninstalled the VCL player on my machnie and now the preview works ok with built-in video.

Thanks for your support.

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Postato il da I. Ramshaw