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Santosh R.
Santosh R.
User

Installation problem Website X5 Professional 13  en

Autore: Santosh R.
Visite 2511, Followers 3, Condiviso 0  

Hello.

I've purchased the new version Website X5 Professional 13.  I am experiencing installation problems.

Please see attached picture with the error message.

Thank you.

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Incomedia
Samantha M.
Incomedia

Hello Santosh,

thank you for contacting us!


If you use windows 10, please Download the Visual C++ 2013 installer available at following link (you need to download the x86 version also if the OS is 64bit):

https://www.microsoft.com/en-us/download/details.aspx?id=40784

In case this should not help, please try to use this repair tool before you start

http://www.microsoft.com/en-us/download/details.aspx?id=30135

then try again to start WebSite X5.

Please let me know if you manage to install correctly. 
Thank you!
Samantha

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Postato il da Samantha M.