Installation problem Website X5 Professional 13
Author: Santosh R.
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Hello.
I've purchased the new version Website X5 Professional 13. I am experiencing installation problems.
Please see attached picture with the error message.
Thank you.
Posted on the
Hello Santosh,
thank you for contacting us!
If you use windows 10, please Download the Visual C++ 2013 installer available at following link (you need to download the x86 version also if the OS is 64bit):
https://www.microsoft.com/en-us/download/details.aspx?id=40784
In case this should not help, please try to use this repair tool before you start
http://www.microsoft.com/en-us/download/details.aspx?id=30135
then try again to start WebSite X5.
Please let me know if you manage to install correctly.
Thank you!
Samantha