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Maxroy AS R.
Maxroy AS R.
User

Videos made in WebAnimator + I do not appear in the website x5 v.13  en

Autore: Maxroy AS R.
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Videos made in WebAnimator + I do not  appear in the website x5 v.13 when I upload it as amimator animaskjon in x5 v. 13. Tekxt and image and other materials are displayed, but not the video that should be in the background. Are building a side to an important customer, and this is is great urgent problem to answer. What am I doing wrong? Best regards, Roy

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7 RISPOSTE - 1 UTILE - 1 CORRETTO
Incomedia
Claudio D.
Incomedia

Hello Roy,

I also noticed the same behavior and I already informed the developers. They will check the issue and, in case, fix it in the future updates. You will receive a notification of a new update in the opening screen of WebSite X5 and you can see the changes made in the updates on websitex5.com/changelog/v13 .

Many thanks!

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Postato il da Claudio D.
Maxroy AS R.
Maxroy AS R.
User
Autore

Hello again

That was the whole reason that I bought the program Website Animator +). So then I have purchased an item that has no value for me. You use the opportunity of the integration of video in marketing the program. In response I received from you, and say unto me that the manufacturer is aware of this and it will be attempted fixed. But when? a month or two years, or?

Greet
Roy

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Postato il da Maxroy AS R.
John S.
John S.
User

Hello Roy

I also have the webanimator+.

It is a pretty good program, but if I had known Google's Web Designer, at the time I bought it, I wouldn't.

The program have some problems with video ( and GIF ) . I can not control the video - but if You use the free program :

Google Web Designer You have the same possibilities ( java scripts and so ) , AND here all works fine.

It is not "integrated" with X5, but It generates a html page, which  You can integrate in a page.

I understand You have an urgent need for now, and can't wait to someone chooses to fix it.

Try Google Web Animator - I think You can do the job with this.

Kind regards

John

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Postato il da John S.
Maxroy AS R.
Maxroy AS R.
User
Autore

I will try it-- Thanks...

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Postato il da Maxroy AS R.
Incomedia
Claudio D.
Incomedia

Hello Roy,

The developers are verifying the issue and as soon as possible it will be solved. Should have I more informations I will inform you.

Many thanks!

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Postato il da Claudio D.
Maxroy AS R.
Maxroy AS R.
User
Autore

When do you think that it will fixed?

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Postato il da Maxroy AS R.
Incomedia
Claudio D.
Incomedia

Hello Roy,

At the moment I don't have this information but as soon as I have news about it I will inform you here.

Many thanks!

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Postato il da Claudio D.