WebSite X5Help Center

 
Maxroy AS R.
Maxroy AS R.
User

Videos made in WebAnimator + I do not appear in the website x5 v.13  en

Auteur : Maxroy AS R.
Visité 1182, Followers 1, Partagé 0  

Videos made in WebAnimator + I do not  appear in the website x5 v.13 when I upload it as amimator animaskjon in x5 v. 13. Tekxt and image and other materials are displayed, but not the video that should be in the background. Are building a side to an important customer, and this is is great urgent problem to answer. What am I doing wrong? Best regards, Roy

Posté le
7 RéPONSES - 1 UTILES - 1 CORRECT
Incomedia
Claudio D.
Incomedia

Hello Roy,

I also noticed the same behavior and I already informed the developers. They will check the issue and, in case, fix it in the future updates. You will receive a notification of a new update in the opening screen of WebSite X5 and you can see the changes made in the updates on websitex5.com/changelog/v13 .

Many thanks!

Lire plus
Posté le de Claudio D.
Maxroy AS R.
Maxroy AS R.
User
Auteur

Hello again

That was the whole reason that I bought the program Website Animator +). So then I have purchased an item that has no value for me. You use the opportunity of the integration of video in marketing the program. In response I received from you, and say unto me that the manufacturer is aware of this and it will be attempted fixed. But when? a month or two years, or?

Greet
Roy

Lire plus
Posté le de Maxroy AS R.
John S.
John S.
User

Hello Roy

I also have the webanimator+.

It is a pretty good program, but if I had known Google's Web Designer, at the time I bought it, I wouldn't.

The program have some problems with video ( and GIF ) . I can not control the video - but if You use the free program :

Google Web Designer You have the same possibilities ( java scripts and so ) , AND here all works fine.

It is not "integrated" with X5, but It generates a html page, which  You can integrate in a page.

I understand You have an urgent need for now, and can't wait to someone chooses to fix it.

Try Google Web Animator - I think You can do the job with this.

Kind regards

John

Lire plus
Posté le de John S.
Maxroy AS R.
Maxroy AS R.
User
Auteur

I will try it-- Thanks...

Lire plus
Posté le de Maxroy AS R.
Incomedia
Claudio D.
Incomedia

Hello Roy,

The developers are verifying the issue and as soon as possible it will be solved. Should have I more informations I will inform you.

Many thanks!

Lire plus
Posté le de Claudio D.
Maxroy AS R.
Maxroy AS R.
User
Auteur

When do you think that it will fixed?

Lire plus
Posté le de Maxroy AS R.
Incomedia
Claudio D.
Incomedia

Hello Roy,

At the moment I don't have this information but as soon as I have news about it I will inform you here.

Many thanks!

Lire plus
Posté le de Claudio D.