WebSite X5Help Center

 
Steve D.
Steve D.
User

Website X5 Unresponsive when editing and saving  en

Autore: Steve D.
Visite 1901, Followers 1, Condiviso 0  

Hi, When editing a page and then saving the project, the program becomes unresponsive. It just hangs, nothing happesn, can keep working on the computer with other programs. I need to close with task manager. It is on all the projects we have. PC is fully updated win10 with 12gb ram.  Can You please advice. 

Postato il
3 RISPOSTE
Nathan B.
Nathan B.
User

This has happend to me on X5 Pro v13 also

Leggi di più
Postato il da Nathan B.
Steve D.
Steve D.
User
Autore
Nathan B.
This has happend to me on X5 Pro v13 also

OK, and what have you done to resolve it?

Best regards

Steve

Leggi di più
Postato il da Steve D.
Incomedia
Claudio D.
Incomedia

Hello Steve,

Can you try to close all the programs running in background to see if then the same happens?

Try please also this procedure:

Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.6 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.6 and then click ok.

Many thanks!

Leggi di più
Postato il da Claudio D.