Michelle, did you create an iwzip file (export) on the old PC and then import it on the new PC?

What version of Windows is on the new PC?

Hi Michelle, 

please try the procedure again anf follow there steps:

First of all, you have to export the project:

▪ In Step 5 - Export, select the Export the Project option and click on the Next button.
▪ In the Export the Project window, select the Destination folder and, optionally, click on the options to also export the files necessary for displaying the preview on your computer and, if you are working with the Professional edition, click on the options to also export the files necessary for displaying the preview on your computer and the backup copies that have been made.
When the export procedure is finished, you will have a single, compressed file in .IWZIP format that you can easily move from the Destination folder to another computer.
If you want to import a project to a computer where WebSite X5 is installed, you have to do the following:
▪ In Step 1 - Project Selection click on the Import... button and select the .IWZIP file that has been exported from another computer.
▪ When the file has been successfully imported, a preview of the project is displayed in the list of existing projects: select it and click on the Next button to edit it.

Please let me know if I can be of further help. Kind regards.

Thank you, I have updated but the files are on my crashed computer, I only have what I now realise is the shortcut from a memory stick, so nothing is bringing my website back on this new pc.