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Kovács L.
Kovács L.
User

Xml  en

Autore: Kovács L.
Visite 2533, Followers 1, Condiviso 0  

Greetings!
The problem is:
An error message occurred during use:
"Incomedia website x has encountered a problem so it will stop."
Then I started the program again.
I wanted to start the project and I got this error message:
"Error loading the project Error in XML document (0, 0)."

What does that mean?
What should I do to start my project?
Thank you!
Regards !

Postato il
4 RISPOSTE - 1 CORRETTO
JJ. JUAG
JJ. JUAG
User

Your project is probably destroyed, possibly a crash and then a memory error. When created, use the last iwzip copy or backup. If both are not available, you can copy the project as a template from the homepage into a new project. Otherwise you may start again.

JJ.

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Postato il da JJ. JUAG
Kovács L.
Kovács L.
User
Autore

Thanks for the reply !
How can I copy it?

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Postato il da Kovács L.
Incomedia
Claudio D.
Incomedia

Hello Kovács László,

What you can try to do is to see if there is a backup to recover the project by following these steps:

  • open the Backup subfolder, in the Projects folder (that you specify in the Preferences  window) and select the file corresponding to the backup copy you want to restore:

this will be either Backup.iwprj2, created with the Create a Backup Copy when saving the Project the first time option, or Uploaded_timestamp.iwprj2, created with the Create a Backup Copy every time you upload option;

  • cut the file you select in the Backup subfolder and paste it into the Projects folder;
  • delete the "project.iwprj2" file that contains your project and rename the file of the backup copy as "project.iwprj2".

Many thanks!

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Postato il da Claudio D.
Kovács L.
Kovács L.
User
Autore

Dear Claudio!

Thank you for your reply, but unfortunately I did not succeed.

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Postato il da Kovács L.