WebSite X5Help Center

 
Kovács L.
Kovács L.
User

Xml  en

Autor: Kovács L.
Visitado 2535, Followers 1, Compartido 0  

Greetings!
The problem is:
An error message occurred during use:
"Incomedia website x has encountered a problem so it will stop."
Then I started the program again.
I wanted to start the project and I got this error message:
"Error loading the project Error in XML document (0, 0)."

What does that mean?
What should I do to start my project?
Thank you!
Regards !

Publicado en
4 RESPUESTAS - 1 CORRECTO
JJ. JUAG
JJ. JUAG
User

Your project is probably destroyed, possibly a crash and then a memory error. When created, use the last iwzip copy or backup. If both are not available, you can copy the project as a template from the homepage into a new project. Otherwise you may start again.

JJ.

Leer más
Publicado en de JJ. JUAG
Kovács L.
Kovács L.
User
Autor

Thanks for the reply !
How can I copy it?

Leer más
Publicado en de Kovács L.
Incomedia
Claudio D.
Incomedia

Hello Kovács László,

What you can try to do is to see if there is a backup to recover the project by following these steps:

  • open the Backup subfolder, in the Projects folder (that you specify in the Preferences  window) and select the file corresponding to the backup copy you want to restore:

this will be either Backup.iwprj2, created with the Create a Backup Copy when saving the Project the first time option, or Uploaded_timestamp.iwprj2, created with the Create a Backup Copy every time you upload option;

  • cut the file you select in the Backup subfolder and paste it into the Projects folder;
  • delete the "project.iwprj2" file that contains your project and rename the file of the backup copy as "project.iwprj2".

Many thanks!

Leer más
Publicado en de Claudio D.
Kovács L.
Kovács L.
User
Autor

Dear Claudio!

Thank you for your reply, but unfortunately I did not succeed.

Leer más
Publicado en de Kovács L.