WebSite X5Help Center

 
Keith P.
Keith P.
User

Video not properly displayed in Entry Page  en

Autore: Keith P.
Visite 656, Followers 1, Condiviso 0  

I am having difficulty displaying the full area of a video on the Entry Page. So far it usually shows a black area on one or more sides also, depending on the size chosen. This can be seen on my snapshot. I am using a standard MP4 format and a 16 second video of 1.2 Mb.

My website URL is http://www.royalpriesthoodmi.com

Optimum known settings would be helpful if anyone knows.

Postato il
1 RISPOSTE
Andre E
Andre E
Moderator

Well first of all try to keep file size to a mimum, do not use 4k, and ensure that your MP4 files are coded using H.264.

Then it should work.

Goodluck

Leggi di più
Postato il da Andre E