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Fotios Mitsios
Fotios Mitsios
User

Website X% Pro 14 The program is not running  en

Autore: Fotios Mitsios
Visite 1136, Followers 1, Condiviso 0  

Suddenly after the Windows Fall upgrade, the program stopped working and the message I receive is "There was an error while running the program. Please re-install the program). I installed it twice but nothing happened.

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Fotios Mitsios
Fotios Mitsios
User
Autore

print screen of the message

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Postato il da Fotios Mitsios
Fotios Mitsios
Fotios Mitsios
User
Autore

can anyone help?is extremely urgent. I have submission deadlines and I can not work.

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Postato il da Fotios Mitsios
Incomedia
Claudio D.
Incomedia

Hello Fotios,

Open in windows following folder:

C:\Users\ YOUR WINDOWS USERNAME \AppData\Local\Incomedia\WebSite X5 v14 - Professional

Where you add your windows username instead of YOUR WINDOWS USERNAME

And then delete the config.xml file and the xml file in libraries.

Once done reinstall the program.

Many thanks!

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Postato il da Claudio D.