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CHARA T.
CHARA T.
User

Why the website x5 proffesional 14 isn't open in my computer? I have windows 10.  en

Autore: CHARA T.
Visite 1590, Followers 1, Condiviso 0  

I made the setup but the program isn't open.

Postato il
5 RISPOSTE
Andre E
Andre E
Moderator

you should have an icon on your desktop double click that one to start.

Else do the install again, download full verion from here (top right pulldoen next to your name)

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Postato il da Andre E
CHARA T.
CHARA T.
User
Autore

Hello i did it and nothing. i have windows 10 and maybe this is the problem.

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Postato il da CHARA T.
Incomedia
Elisa B.
Incomedia

Hi Charloula, 

can you please explain step by step what you do? Please post some screenshots so we can see the problem. Also, do you get ar error message?

Thanks, kind regards.

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Postato il da Elisa B.
CHARA T.
CHARA T.
User
Autore

Hello elisa

Before three days i worked my site in program and i didn't have a problem. When i made update of the program i have problem. i make left double click in the program and isn't open. and i didn't get an error message. nothing.  

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Postato il da CHARA T.
Incomedia
Elisa B.
Incomedia

Hi Charoula, 

please download the most updated version of the software from the "Download" section of your Help Center profile. Please also remember to post any error message you get, if you get any. 

Thanks, kind regards.

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Postato il da Elisa B.