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CHARA T.
CHARA T.
User

Why the website x5 proffesional 14 isn't open in my computer? I have windows 10.  en

Autor: CHARA T.
Visited 1603, Followers 1, Udostępniony 0  

I made the setup but the program isn't open.

Posted on the
5 ODPOWIEDZI
Andre E
Andre E
Moderator

you should have an icon on your desktop double click that one to start.

Else do the install again, download full verion from here (top right pulldoen next to your name)

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Posted on the from Andre E
CHARA T.
CHARA T.
User
Autor

Hello i did it and nothing. i have windows 10 and maybe this is the problem.

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Posted on the from CHARA T.
Incomedia
Elisa B.
Incomedia

Hi Charloula, 

can you please explain step by step what you do? Please post some screenshots so we can see the problem. Also, do you get ar error message?

Thanks, kind regards.

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Posted on the from Elisa B.
CHARA T.
CHARA T.
User
Autor

Hello elisa

Before three days i worked my site in program and i didn't have a problem. When i made update of the program i have problem. i make left double click in the program and isn't open. and i didn't get an error message. nothing.  

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Posted on the from CHARA T.
Incomedia
Elisa B.
Incomedia

Hi Charoula, 

please download the most updated version of the software from the "Download" section of your Help Center profile. Please also remember to post any error message you get, if you get any. 

Thanks, kind regards.

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Posted on the from Elisa B.