WebSite X5Help Center

 
Robert A.
Robert A.
User

After update my font not working !  en

Autore: Robert A.
Visite 1912, Followers 1, Condiviso 0  

After update v13 my font not working ! Have used the software in long time , and have this MC page for klub . http://www.fallingknights.dk always used the same font "trade winds" .. but after last update of software the font is not working ... all Fonts is installed , and can see it in font , on the preferences ! What can I do Incomedia ? its a bug in the software

Best regards

Postato il
9 RISPOSTE
Incomedia
Elisa B.
Incomedia

Hi Robert, 

do you get an error message when opening the Project? Can you correcty see the font in the preview? Have you already tried adding the font again?

Please post some screenshots, wo we can see the issue and help you better. 

Thanks! Kind regards.

Leggi di più
Postato il da Elisa B.
Robert A.
Robert A.
User
Autore

No after I update the verison for new small update .. ALL the tradewing font , it not show in prewiev .... Can I downgrate the version of software ? or have You fixed the bug in opdate ?

Leggi di più
Postato il da Robert A.
Robert A.
Robert A.
User
Autore

Tradewing in Program

Leggi di più
Postato il da Robert A.
Robert A.
Robert A.
User
Autore

font is set ... Only thing got different is I updated the software , and after it did not work!

Best regards

Leggi di più
Postato il da Robert A.
Esahc ..
Esahc ..
Moderator

Robert

First of all I am aware that one or 2 people had an issue last year and fixed the problem by removing and re-installing the webfont.

BUT

I suspect your solution is much easier.

https://fonts.google.com/specimen/Trade+Winds

If tradewinds is the font you are using (or close enough), add it as a Google Font. This is far more reliable.

Leggi di più
Postato il da Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Robert, 

please remopve the font and try to reinsert it by choosing Add Web Font . After that, please press CTRL+Preview to regenerate the preview. 

Thanks! Kind regards.

Leggi di più
Postato il da Elisa B.
Robert A.
Robert A.
User
Autore

thanks both .. but have put in now as google font .. but still not work in preview

Leggi di più
Postato il da Robert A.
Esahc ..
Esahc ..
Moderator

Robert

You removed it as a webfont?

You added google font?

You put the import code in exactly as shown?

You placed a copy of the ttf somewhere on your PC and browsed to it?

You screen looks exactly like this??

PS - in WX5 v14 this is all built in, no need to download fonts and embed import code, it is simply a matter of point and click and WX5 does it all for you.

Leggi di più
Postato il da Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Robert,

please follow Esahc's suggestion and explain step by step what do did, so we can see if you did everything correctly. 

Thanks! Kind regards.

Leggi di più
Postato il da Elisa B.