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Matz Å.
Matz Å.
User

Catalog Viewer  en

Autore: Matz Å.
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Hello!I have some problem with the Catalog Viewer I bought from you.
When I got a pdf-file from a newpaper company it doesn´t
show correctly. They make the newspaper in Adobe InDesign.
On some pages the head (same on every page) will disappear.
I think it has to do with layers.
When I open the pdf-file in Photoshop and save every page
as a copy the layers will disappear. Then I have to combine all the pages in a new pdf-fil and this file works properly with your Catalog Viewer. Can you help me with this problem?Best regards
M@z ***
http://www.komkollen.se

Postato il
6 RISPOSTE
Incomedia
Stefano G.
Incomedia

Hi Matz.

Would it be possible to receive a test copy of this PDF in order for us to be able to test it and examine it?

If it's is something that shouldn't be shared with other users, please proceed to turning your topic private before linking it here.

Thank you

Stefano

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Postato il da Stefano G.
Matz Å.
Matz Å.
User
Autore

Hi!

You will find the pdf-file I'm talking about on this address.

http://www.komkollen.se/kollen-online.html

Här kan du läsa kommunkollen via din egen pdf-läsare

This means i English; Here you can read kommunkollen with your own pdf reader (Acrobat)

//M@z

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Postato il da Matz Å.
John S.
John S.
User

Hello Matz

I know my eyes is not as good as it has been - but when I view the pdf in your catalog viewer, it looks to be the same as in the pdf. And it performs well in the viewer.

I have only tested in Chrome.

Kind regards

John S.

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Postato il da John S.
Matz Å.
Matz Å.
User
Autore

Hi John!

The pdf-file under the link kommunkollen is the original pdf-file. If you save that pdf and put it in the Catalog Viewer you will see that it is not quite correct when it comes to the head. The pdf- file that I use in Catalog Viewer is a pdf-file from a corrected file from Photoshop.

//M@z

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Postato il da Matz Å.
Incomedia
Stefano G.
Incomedia

Hi Matz.

I can see that a couple of pages present a different header (the pink part) compared to the original one.

Is it the problem?

It could definitely be that the pdf is built in some sort of way that that specific part is not working properly with the Viewer.

What is strange about it? What did you have to correct to fix the problem?

Please let me know so that I might have more information on the issue

Thank you

Stefano

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Postato il da Stefano G.
Matz Å.
Matz Å.
User
Autore

Hi Stefano!

I have to open all the pages in the original pdf-file in Photoshop. Then I have to save all the pages again as "save as" in pdf-form. When I do this Photoshop asks me if I want to save the file as a copy. When I do so Photoshop removes layers.

Then I have to combine the new saved pages in Acrobat Pro to a new pdf-file with all the pages in it. Then I put the new pdf-file into your Catalog Wiever and it will show all the pages correctly.

Now I have done a macro in Photshop so I do the "save as" 12 pages in a few minutes.

It's okey for me so I say Thanks :-)

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Postato il da Matz Å.