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Bjorn Andreassen
Bjorn Andreassen
User

An error accurred while exporting the file  en

Autore: Bjorn Andreassen
Visite 2467, Followers 1, Condiviso 0  

There has been a problem on one of my projects. See attached picture.
How do I fix this?

Postato il
13 RISPOSTE - 1 UTILE
Esahc ..
Esahc ..
Moderator

Bjorn, if I had this error I would try filezilla (free), but alternatively, when you first run export to internet you could do a full upload (rather than new and changed), and once logged in to your host, delete x5engine.php

BUT

You do appear to be using BETA software, so there may be a better place to report this issue??

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Postato il da Esahc ..
Bjorn Andreassen
Bjorn Andreassen
User
Autore

I have done a full upload, but get same error.

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Postato il da Bjorn Andreassen
Bjorn Andreassen
Bjorn Andreassen
User
Autore

BTW. Where is support for beta?

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Postato il da Bjorn Andreassen
Esahc ..
Esahc ..
Moderator

Bjorn - I do not know where support for Beta is, but I do know that you agree to take risks when using Beta Software :-)

Have you tried deleting the existing x5engine.php before full upload??

. . .  and did you try Filezilla in case the problem is with the FTP engine in your version?

I have marked this post for Incomedia's attention just in case it is an issue they should be aware of.

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Postato il da Esahc ..
Incomedia
Stefano G.
Incomedia

Hi Bjorn.

have you encountered this issue after installing the beta? Often this kind of error pops up when something is not working right in the server, but it might be worth investigating in case it works with other third party softwares, or the issue lasts several days.

Please verify this and get back to me

Thank you

Stefano

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Postato il da Stefano G.
Bjorn Andreassen
Bjorn Andreassen
User
Autore

Stefano. Yes. This happend after installing Beta. 

I have another problem with the Beta program. When I change text on a page and upload, the page is not updated with new content.

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Postato il da Bjorn Andreassen
Bjorn Andreassen
Bjorn Andreassen
User
Autore

Has another problem. I can not install "Hover Button". See error message in attachment.

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Postato il da Bjorn Andreassen
Bjorn Andreassen
Bjorn Andreassen
User
Autore

Is it an easy way to uninstall the Beta version?I want to roll back to the last official version?

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Postato il da Bjorn Andreassen
Incomedia
Stefano G.
Incomedia

Hi Bjorn,

if you believe the Beta is what caused most of these issue, I will proceed to reporting them.

In the meantime, if you wish to return to the normal version, please follow  the link Georg provided.

Let me know if it is then fixed for you

Thank you

Stefano

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Postato il da Stefano G.
Bjorn Andreassen
Bjorn Andreassen
User
Autore

I have switched back to normal version and now everything is OK.

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Postato il da Bjorn Andreassen
Esahc ..
Esahc ..
Moderator

Bjorn, since your problem was resolved by switching back to the normal version, I suggest Stefano should report this issue as being caused by the Beta release. This post has already been marrked for attention by Incomedia

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Postato il da Esahc ..
Incomedia
Stefano G.
Incomedia

Hi Bjorn.

In order to be sure of the report, since we didn't receive any report about this issue with the Beta version, would be this.

Can you try and update your software to the beta version once again, and confirm that it is not working? Also with a new project? Just to make sure it wasn't caused by some other thing

if you can confirm this to me, I will report it immediately.

Thank you

Stefano

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Postato il da Stefano G.