WebSite X5Help Center

 
Jiří Russ
Jiří Russ
User

Email form  en

Autore: Jiří Russ
Visite 1852, Followers 1, Condiviso 0  

When I create an email form on my website, it looks nice. Filling and sending to the specified address is also fine. But when the filled-in form returns me to the email, it is unclear that the longer rows are wrapping, see the picture. I do not see any reason for line wrapping when there is plenty of space on the page.

Postato il
2 RISPOSTE
Esahc ..
Esahc ..
Moderator

Jiří

Unfortunately I cannot open your image of the problem, if resubmitting can you also provide a screen capture of the form as the user sees it (or perhaps a link to your form online?).

But yes, I have always felt that the received email formatting leaves a little to be desired (although this has never caused an issue in understanding the content).

Leggi di più
Postato il da Esahc ..
Incomedia
Stefano G.
Incomedia

Hi Jiří,

I can see that wrapping you're mentioning. Unfortunately, the layout for the summary of each order is not available to customize inside the software as of now, and thus it will require manual editing of the files in order to present it in a different way.

I would like to suggest you open a topic idea mentioning this, so that it might be easier for the staff to keep track of it in the future.

Thank you for your feedback

Stefano

Leggi di più
Postato il da Stefano G.