WebSite X5Help Center

4 RISPOSTE - 1 CORRETTO
Incomedia
Stefano G.
Incomedia

Hi Rado,

Would it be possible for you to attach here a screenshot that clearly shows the way the Video Object was configured inside the software?

This way it will probably be much easier to understand what could be going wrong with it

Let me know

Stefano

Leggi di più
Postato il da Stefano G.
Rado H.
Rado H.
User
Autore

Hi Stefano,

Object audio and video - setting screen


Rado

Leggi di più
Postato il da Rado H.
Incomedia
Stefano G.
Incomedia

Hi Rado.

I believe the issue for this is in the format in which you're uploading the audio.

It is not a proper format which is supported natively by every browser, and might require additional plugins to get it working.

Firstly, I'd like to suggest you change the format of the file to something different, such as wav or mp3, and try again. See if it changes.

If it doesn't, get back to me here

Let me know

Stefano

Leggi di più
Postato il da Stefano G.
Rado H.
Rado H.
User
Autore

Hi Stefano,

Super, thank you for your help.

Rado

Leggi di più
Postato il da Rado H.