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Richard C.
Richard C.
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Can't seem to load an image when using the dynamic content editor  en

Autore: Richard C.
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I have a dynamic content on one page that I want others to be able to change.  After I create the page, then preview, the page shows the dotted border as it is supposed to.  I can enter text anywhere and save it, and it works fine.  However; when I bring in an image, it looks good in the editor, but as soon as I save it, the image disappears.  Ehen I press "save", a green bar seems to go across the bottom as if it is saving, but then the screen goes to a blank.  I have waited over an hour to see if it is timing or something, but the image never gets saved.  If I press preview, only the previously saved text shows.  What am I doing wrong?  No error message comes up at all.

Thanks

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2 RISPOSTE - 1 CORRETTO
Incomedia
Stefano G.
Incomedia

Hi Richard,

This issue is most weird indeed. Are you experiencing this specific issue offline only? It could be that some kind of error is happening in the preview only. It would be helpful if you could upload the updated version of the website and test with the image there, or alternatively just upload it inside a temporary folder and try again.

See if the image is saved then. If it is, it might simply be an issue with the preview, which I can investigate for you later

Keep me posted on this

Thank you

Stefano

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Postato il da Stefano G.
Richard C.
Richard C.
User
Autore

Turns out my image was a BMP that was too large (2.5 MB).  I changed the image to a smaller (171 KB) JPEG, and it worked OK.  Thanks for your help.  Please correct the program to give an error message if the image file size is too big.

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Postato il da Richard C.