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Ruslan K.
Ruslan K.
User

How to acivate license??Moderator, ANSWER me  ru

Autore: Ruslan K.
Visite 667, Followers 1, Condiviso 0  

I wrote about my problem 2 days ago!!! There is no answer yet!!!12/17/2014 I purchased a license for WebSite X5 Evolution 11. Order 67697798. Now there is a need to use the program again, but I’m unable to re-activate the license. A message appears that the license is associated with another email. In the first step of activation, I indicate the mail to which the Website X5 key came. I do not remember which account on Websitex5.com I registered the license for the first time. How can I re-activate a license? I have an account + contract + program key. When will I get the answer???

Postato il
3 RISPOSTE - 1 UTILE - 1 CORRETTO
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

(It > Ru)  ... в вашем текущем профиле нет лицензии, ни v.11, ни v.12 ...
... для доступа в Справочный центр (XXXX) вы должны зарегистрироваться с тем же электронным письмом, которое использовалось в то время для регистрации лицензии ...
...! ... в вашем профиле нет других тем ...! ...
... преобразовать эту тему в закрытый / конфиденциальный режим и следовать > «этой процедуре» в ожидании вмешательства персонала ...

https://helpcenter.websitex5.com/it/post/118772

https://helpcenter.websitex5.com/it/post/100085

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ciao

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Postato il da  ‪ KolAsim ‪ ‪
Ruslan K.
Ruslan K.
User
Autore

Я регистрировал лицензию через e-mail ***. Я не могу восстановить пароль к нему. Появляется сообщение об ошибке.

I registered the license via e-mail ***. I can not recover the password to it. An error message appears.

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Postato il da Ruslan K.
Incomedia
Elisa B.
Incomedia

Hello,

I already answered you at  https://helpcenter.websitex5.com/it/post/201869you can follow that post to find the solution.
I ask you kindly to open only one post for question: It’s better for you, because you need to follow less posts, and also for the community, that can use better the internal search engine.

Thanks

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Postato il da Elisa B.