V13 Professional started freezing 
Autore: Chernyshova T.
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Dear Incomedia. Please help me.
There were no changes or updates on my PC but v13 Professional freezes before every files export. It works fine, but when I push export files it takes 20-35 sec to think with running circle on the screen and than again starts working fine. I've turned off Antiviruse but it didn't help. Please let me know what should I do make the softare work properly with no delays.
Postato il
I would start with update to latest version, or download latest version from your profile (top right next to your name pulldown -> download)
This could also be a connection or problem with your webhost issue, because these 2 need to talk to eachother in order to upload. (I have it also sometimes that it takes a bit longer or files are at the end re-uploaded)
Do a reset of pc after the install of the latest version, and before that make a backup with export project in step5, alway's use full if you have done so already.
best regards,