Expired credits 
Autore: Andrzej K.
Visite 1313,
Followers 1,
Condiviso 0
I have just received information - Some of your credits expired. I will buy anything from market (it is better to have anything that nothing) but I have one credit too little for buying something new I haven't. Buying 25 credits or more is unnecessary for me so maybe you could give me one credit to my account "for credit" and then you could deduct it when I will buy any credit pack when I need it.
Postato il
Hello. I sent a notification to Incomedia staff about your question. Wait for their response.
Hi Andrzej,
thank you for your message.
Unfortunately, Credits are not available as single units, so we cannot provide you with a single credit, I am sorry about this. In case of need you can purchase a Credits pack on the following page: https://market.websitex5.com/en/credits
Thank you for understanding, I am here for you should you need further information.
Autore
Unfortunately customer doesn't understand. Nevermind with a few credits, customer is no important too...
Andrzej,
You must remeber the post, you have commented there. And I wrote there:
The credits battle is a loosing battle. Unfortunatelly...
You can wait till Christmas - they usually play Santa Claus and give you 4 credits free.
@Elisa B.
Can credits be transfered between the users? I would gladly give Andrzej his missing one free!
Hi Tom,
credits cannot be transferred in the sense that it is not possible to simply move the code for a Credit Pack onto another account. Still, if requested within 30 days since the activation date, a Pack which has not been used yet can be deactivated on one account and activated onto a new one.
Please let me know if I can be of further help. Kind regards.
Autore
Thank you Tom G. for your help - I didn't buy them - they are rest of Santa Claus coming :) so I don't care about them and because of stupid rules I have never buy them. The same because of ignorance of clients I don't want to buy new version with errors, problems and losses data (but I'm waiting to surprise me) That post was comment by other user but completly agree with it.