Expired credits
Auteur : Andrzej K.
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Followers 1,
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I have just received information - Some of your credits expired. I will buy anything from market (it is better to have anything that nothing) but I have one credit too little for buying something new I haven't. Buying 25 credits or more is unnecessary for me so maybe you could give me one credit to my account "for credit" and then you could deduct it when I will buy any credit pack when I need it.
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Hi Andrzej,
thank you for your message.
Unfortunately, Credits are not available as single units, so we cannot provide you with a single credit, I am sorry about this. In case of need you can purchase a Credits pack on the following page: https://market.websitex5.com/en/credits
Thank you for understanding, I am here for you should you need further information.
Auteur
Unfortunately customer doesn't understand. Nevermind with a few credits, customer is no important too...
Andrzej,
You must remeber the post, you have commented there. And I wrote there:
The credits battle is a loosing battle. Unfortunatelly...
You can wait till Christmas - they usually play Santa Claus and give you 4 credits free.
@Elisa B.
Can credits be transfered between the users? I would gladly give Andrzej his missing one free!
Hi Tom,
credits cannot be transferred in the sense that it is not possible to simply move the code for a Credit Pack onto another account. Still, if requested within 30 days since the activation date, a Pack which has not been used yet can be deactivated on one account and activated onto a new one.
Please let me know if I can be of further help. Kind regards.
Auteur
Thank you Tom G. for your help - I didn't buy them - they are rest of Santa Claus coming :) so I don't care about them and because of stupid rules I have never buy them. The same because of ignorance of clients I don't want to buy new version with errors, problems and losses data (but I'm waiting to surprise me) That post was comment by other user but completly agree with it.