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Sinisa B.
Sinisa B.
User

E-mail error message blocks submitting...  en

Autore: Sinisa B.
Visite 309, Followers 1, Condiviso 0  

Hi,

I have noted a BUG, in the SECOND STEP of the ORDER sending form (see att.):

THE BUG > when the client puts a wrong e-mail address, the ERROR MESSAGE ("You have entered non-valid e-mail address") BLOCKS the e-mail field in the form - so that the client CAN NOT make the necessery change...

This happens only when all the form fields are FILLED!

Maybe this could be happening on the other fields (not just wiith e-mail) as well...

Please see into it - thank you!

Best!

Sinisa

Postato il
8 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello.Please give a link to the site.

  1. What is your version of PHP?
  2. What script of sending mail do you use?
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Postato il da Aleksej H.
Milan K.
Milan K.
User

it's a WEBSITE 2019.2.5. error ! The previous version worked well.

the contact form cannot enter an email in the contact form object at the user's confirmation email. 
I have PHP 5.6.

sorry for bad english :)

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Postato il da Milan K.
Aleksej H.
Aleksej H.
Moderator

Please give a link to the site. Try PHP 7.1.

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Postato il da Aleksej H.
Sinisa B.
Sinisa B.
User
Autore

Aleksej,

I do not have this site on a server yet - I have seen this BUG locally while previewing.

Cheers!

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Postato il da Sinisa B.
Aleksej H.
Aleksej H.
Moderator

This can be a problem.Upload the site to the hosting and check.

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Postato il da Aleksej H.
Sinisa B.
Sinisa B.
User
Autore

@Aleksej
I'll do it next week - thanks for replying!

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Postato il da Sinisa B.
Incomedia
Stefano G.
Incomedia

Hi Sinisa

I've tried to reproduce this but I was unable to. 

In my case, the Tooltip in the ecommerce always opens on the right, never on top. Did you perhaps apply some kind of custom code to change this behavior?

Are you able to reproduce this on a completely new project? I believe this has something to do with the configuration of your project

Please test what I suggested above and keep me posted on this

Thank you

Stefano

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Postato il da Stefano G.
Sinisa B.
Sinisa B.
User
Autore

Hi Stefano,

thank you for your comment!

No, I have not used any special coding nor formatting.

I just use a free theme.


BTW - I have tried to reproduce the error today - but I could not. Weird!

Now the pop-up message (that the e-mail address is not correct) pops-up where it supposed to - above the e-mail box and not covering (blocking) the box.

Hmmm... I'm glad that I cannot recreate it... but I really do not know what had happened the first time...

Stefano, on the subject of shopping cart content table - as I wrote before - please look into the aligning of the TITLES of the columns (Price, VAT, Amount etc.). The titles should align with the center of the column (attached screenshot), and not on the left of the column.

Please fix this because it looks totally unprofessional! There are lots of things to fix in the cart table view so it would look better, but I'll be happy if you can fix this thing before the summer break.

Thank you in advance!

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Postato il da Sinisa B.