WebSite X5Help Center

 
Steve R.
Steve R.
User

Activation Of Software  en

Autore: Steve R.
Visite 1926, Followers 4, Condiviso 10  

Hi, ive purcashed and downloaded v9 today and can not activate / register. Ive downloaded .Net Framwork and gone into control panel to make sure the Windows on/off is set ok and I still cant activate. Tried windows updates no no joy all day. What do you suggest? thanks

Postato il
9 RISPOSTE
Steve R.
Steve R.
User
Autore

The link seems to relate more to non-provision of unlock codes or license keys, I have the license key and the email address I used to register with 'answers' is the same I used for the software download. 

The activation screen has now been hanging for more than 2 hours, on previous attempts I have selected EXIT and tried again.

I was happy with the demo version of Website X5 but this isnt good. Please can you suggest a solution

Thanks

Leggi di più
Postato il da Steve R.
Steve R.
Steve R.
User
Autore

Hi again, here is a screen shot that shows where Im up to. I have also opened Task Manager and that seems fine. 

Thanks

Leggi di più
Postato il da Steve R.
Pcssa .
Pcssa .
Moderator

. . . did you have a look into your *profile* - if you are registered with same mail and PW you will find it there in licence . . .

Leggi di più
Postato il da Pcssa .
Pcssa .
Pcssa .
Moderator

. . . which antivirus are you usin g ? - and you staretd x5 with right-click -> as admin ?

Leggi di più
Postato il da Pcssa .
Steve R.
Steve R.
User
Autore

Find what in License? As I mentioned I already have the product key and have input this to try and activate, after that it just hangs. Thanks 

Leggi di più
Postato il da Steve R.
Pcssa .
Pcssa .
Moderator

. . . or does your firewall block the connection to the Inco-server - so it cant terminate registration ?

Leggi di più
Postato il da Pcssa .
Steve R.
Steve R.
User
Autore

I used Zone Alarm and have already allowed access thanks

Leggi di più
Postato il da Steve R.
Steve R.
Steve R.
User
Autore

Looks like it installed ok once Zone Alarm was removed, thats a bit odd so maybe you guys need to look into that. Many thanks and Ill be bak if there are issues Thanks

Leggi di più
Postato il da Steve R.