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Caner Kemalbay
Caner Kemalbay
User

Order status  ru

Autore: Caner Kemalbay
Visite 1425, Followers 1, Condiviso 0  

Hello, 

How can i manage order status ? After the order is ready, i want to change the order status as "ready for shippment" and after i deliver it, i want to change the status as "the order has already delivered" . And i need to add 'trucking number' from i got the cargo company. And also with the status change as "the order has already delivered" , the system will send automatic email about cargo details (trucking number, cartgo company name..etc)  to the customer. 

Thank you so much for your help

Postato il
6 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello. You can change the status of the order in the administrative part of the site https://site.com/admin

You can see the password in the advanced settings of the program (Access control).

Tracking code you will have to send manually.

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Postato il da Aleksej H.
Caner Kemalbay
Caner Kemalbay
User
Autore

Hi Aleksej,

Thank you so much for your reply. I checked it  from there, but it will much more better if there is a selection button that we can select "order status".  From there we should select the order status and if we select the "order has delivered" and with the trucking number enter from us, the system should send auotamic email to the customer. 

I have one problem about order status page from customer page. I make the language as "Turkish" , but some parts and pages, still there are english descriptions. Here i attached photos about them. How can i change them to Turkish language ? 

Thanks for your kindly helpy 

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Postato il da Caner Kemalbay
Aleksej H.
Aleksej H.
Moderator

"How can i change them to Turkish language ?":

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Postato il da Aleksej H.
Caner Kemalbay
Caner Kemalbay
User
Autore

Hi Aleksej,

Thank you for your reply. Ok i will check it from there. But why we can not edit  shopping cart page ? It will be more useful if we can edit the steps.

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Postato il da Caner Kemalbay
Aleksej H.
Aleksej H.
Moderator

"But why we can not edit shopping cart page ?" - Because the program does not have such an opportunity.

"It will be more useful if we can edit the steps." - I agree with you.

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Postato il da Aleksej H.
Incomedia
Elisa B.
Incomedia

Hi Caner Kemalbay!

If you find some aspects should be modified or improved, please feel free to open an "Idea" Post where you describe to us the feature you would like to see implemented in the future releases of WebSite X5.

Thanks! Kind regards.

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Postato il da Elisa B.