Add a 5th shopping cart stepAutore: John W.
The shopping cart process has 4 steps. But the first step is cluttered. A customer adds an item to a cart,
and it brings you to a page to select payment and shipping methods right away. Break up step 1 into
step 1A and step 1B. Let customers add items to a cart. Get the continue shopping and next buttons higher
on the page. Do not throw anything at them about payment or shipping methods yet. Let them continue
to add items to their cart with less stuff on the screen. Then when they are ready to click NEXT, bring them
to the page with the shipping and payment methods, and then the next button from there goes to the current
step two. Basically break up step one into two parts. Having to read down or scroll down past the shipping
and payment methods every time to get to the continue shopping button adds work for the customer.
I think this would be a welcome improvement.