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Alexander S.
Alexander S.
User

The program stopped starting: when I start, I see that the libraries are being updated, the program window opens a  ru

Autore: Alexander S.
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Good day! I ask for help - today the program stopped starting: when I start, I see that the libraries are being updated, the program window opens and closes. Windows 10 64.

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5 RISPOSTE - 1 CORRETTO
Alexander S.
Alexander S.
User
Autore

The program worked after reinstalling on top of the old one. Question: when reinstalling, I again entered the license number - are there any restrictions on the number of entries - if I reinstall the program every week and then lose my license, is it not better to immediately abandon your program and return the money?

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Postato il da Alexander S.
R2 - D2
R2 - D2
User

The license binding goes to the hardware of the computer, that is, on the same computer you can reinstall the program as many times as you like.

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Postato il da R2 - D2
Aleksej H.
Aleksej H.
Moderator

Hello. Try temporarily disabling your antivirus and firewall, try updating the .NET Framework, try run program as administrator.

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Postato il da Aleksej H.
Alexander S.
Alexander S.
User
Autore

Thanks for the answers, I read the FAQ before asking for help. Accordingly, I previously did all these steps, but only reinstalling the program with re-introducing the license helped. That was what scared me, since the only noticeable action with the computer that I did was updating the drivers, in particular, installing Intel Rapid, which, perhaps, the program identified as changing the hardware of the computer. Accordingly, another question - I periodically upgrade my computer - will this affect my license?

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Postato il da Alexander S.
Aleksej H.
Aleksej H.
Moderator

"Accordingly, another question - I periodically upgrade my computer - will this affect my license?" - even if it somehow affects, it will be possible to contact the technical support of the developer and they will help solve the situation.

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Postato il da Aleksej H.