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Alexander S.
Alexander S.
User

The program stopped starting: when I start, I see that the libraries are being updated, the program window opens a  ru

Autor: Alexander S.
Visitado 453, Followers 1, Compartido 0  

Good day! I ask for help - today the program stopped starting: when I start, I see that the libraries are being updated, the program window opens and closes. Windows 10 64.

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5 RESPUESTAS - 1 CORRECTO
Alexander S.
Alexander S.
User
Autor

The program worked after reinstalling on top of the old one. Question: when reinstalling, I again entered the license number - are there any restrictions on the number of entries - if I reinstall the program every week and then lose my license, is it not better to immediately abandon your program and return the money?

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R2 - D2
R2 - D2
User
Usuario del mes RU

The license binding goes to the hardware of the computer, that is, on the same computer you can reinstall the program as many times as you like.

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Aleksej H.
Aleksej H.
Moderator

Hello. Try temporarily disabling your antivirus and firewall, try updating the .NET Framework, try run program as administrator.

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Publicado en de Aleksej H.
Alexander S.
Alexander S.
User
Autor

Thanks for the answers, I read the FAQ before asking for help. Accordingly, I previously did all these steps, but only reinstalling the program with re-introducing the license helped. That was what scared me, since the only noticeable action with the computer that I did was updating the drivers, in particular, installing Intel Rapid, which, perhaps, the program identified as changing the hardware of the computer. Accordingly, another question - I periodically upgrade my computer - will this affect my license?

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Aleksej H.
Aleksej H.
Moderator

"Accordingly, another question - I periodically upgrade my computer - will this affect my license?" - even if it somehow affects, it will be possible to contact the technical support of the developer and they will help solve the situation.

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Publicado en de Aleksej H.