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Richard H.
Richard H.
User

Import CSV file failure  nl

Autore: Richard H.
Visite 1002, Followers 1, Condiviso 0  

I am getting a notification during the import of the .csv file for my product list in ecommerce.

(CSV format error: string delimiter found in an unescaped value.

line 13 column 15 char 19

verify that string delimiter is " and cell separator is ;)

I already removed line 13 , but then I get the following  error

(invalid fields value (line12))

Where do I need to find the solution?

Has anybody experienced similar, can someone check my csv file?

Postato il
13 RISPOSTE - 3 UTILI
Andre E
Andre E
Moderator

Heb je iets veranderd in het file? Je mag bv niet de head, 1ste regel, ergens veranderen.

gebruik ook nergens dit symbool ;  (dempunt komma) dat geeft ook schade aan het file omdat deze door het programma zelf gebruikt wordt

zie ook: https://helpcenter.websitex5.com/it/post/30583

Did you change anything, maybe in the first line, this is not aloud.

Dont use the semicolon (;) anywhere because the file/program uses that already.

Here is some help as well:

https://helpcenter.websitex5.com/it/post/30583

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Postato il da Andre E
Richard H.
Richard H.
User
Autore

Here is a small part of my CSV file, I cannot find any faults

Id;Category;Name/Code;Description;Price;Enable VAT;VAT Value;Weight;Options;Enable Discounts;Discounts;Availability type;Available;Pending;images
9jathc8g;PELLET BBQ'S & GRILLS>GREEN FOREST PELLET GRILLS;95-0001 GREEN FOREST GF300 PELLET BBQ BRONS GECOATE DEKSELS;;745,00;0;21,00;60,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0001.JPG
o41vf68b;PELLET BBQ'S & GRILLS>GREEN FOREST PELLET GRILLS;95-0003 GREEN FOREST GF450 PELLET BBQ BRONS GECOATE DEKSELS;;995,00;0;21,00;80,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0003.JPG
2ry4kvlw;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0011 GMG DAVY CROCKETT PORTABLE PELLET GRILL 12V INCL ADAPTER;;599,00;0;21,00;32,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0011.JPG
8a4kf726;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0016 GMG DANIEL BOONE PRIME STD PELLET GRILL 12V INCL. ADAPTER;;999,00;0;21,00;;;0;;Fixed;Lack;;F:\WEBSHOP\FOTOS\95-0016.JPG
ffi4heyl;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0017 GMG DANIEL BOONE CHOICE WIFI PELLET GRILL 220-240V;;799,00;0;21,00;72,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0017.JPG
gkvgmmp8;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0018 GMG DANIEL BOONE PRIME WIFI PELLET GRILL 12V;;1098,99;0;21,00;90,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0018.JPG
0tivzd9x;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0020 GMG DANIEL BOONE PRIME WIFI PELLET GRILL 12V RVS;;1199,00;0;21,00;90,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0020.JPG
2mu3kssj;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0021 GMG JIM BOWIE CHOICE STD PELLET GRILL 220-240V NON-WIFI;;999,00;0;21,00;86,00;;0;;Fixed;Lack;;F:\WEBSHOP\FOTOS\95-0021.JPG
wlu7dcv9;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0022 GMG JIM BOWIE CHOICE WIFI PELLET GRILL 220-240V;;1098,99;0;21,00;85,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0022.JPG
ftdhut7c;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0023 GMG JIM BOWIE PRIME WIFI PELLET GRILL 12V;;1399,00;0;21,00;106,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0023.JPG
nxso84qc;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0024 GMG JIM BOWIE CHOICE WIFI RVS PELLET GRILL 220-240V;;1199,00;0;21,00;85,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0024.JPG
nq03rlos;PELLET BBQ'S & GRILLS>GREEN MOUNTAIN PELLET GRILLS;95-0025 GMG JIM BOWIE PRIME WIFI RVS PELLET GRILL 12V;;1499,00;0;21,00;106,00;;0;;Fixed;Available;;F:\WEBSHOP\FOTOS\95-0025.JPG

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Postato il da Richard H.
Andre E
Andre E
Moderator

Maybe it helps if you send me the file, my mail adres is in my avatar.

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Postato il da Andre E
Richard H.
Richard H.
User
Autore

this started after the new update of WX5, I just found out I cannot use  ( " ) in my Name/Code and Description. This really is annoying because I have a lot of products which are using  " in the description!!

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Postato il da Richard H.
Richard H.
Richard H.
User
Autore

without all the  " the problem is solved, but now my  product descriptions are not acurat, because we sell a lot of products in Imperial sizes. Can you solve this in the software ASAP, in the past it worked flawless when I used  ( " ) in  the descriptions

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Postato il da Richard H.
Andre E
Andre E
Moderator

If you use 2 it should work, please test.   ("this")

Else let me know then i will set this post for Incomedia to check.

THX

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Postato il da Andre E
Richard H.
Richard H.
User
Autore

Maybe , but if I have the following:  thermometer 3'' / 76 mm 

I only need 1 ....

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Postato il da Richard H.
Andre E
Andre E
Moderator

This is difficult because the quote sign is also used in the format of the csv file. I would suggest to write inch instead.

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Postato il da Andre E
Richard H.
Richard H.
User
Autore

Ok i tis not a great solution, in the past up until 6 weeks ago I could use  " without any problems, maybe you can ask incomedia to check it

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Postato il da Richard H.
Andre E
Andre E
Moderator

Yes, i will.

Consider that done. laughing

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Postato il da Andre E
Incomedia
Stefano G.
Incomedia

Hello Richard

It seems to me that the symbol you mentioned should work correctly. Keep this in mind though. Did you write that line from outside the software?

If you did, the " must be written between other two "". The software does this automatically if you write " in the description of a product but cannot do this automatically if you've inserted this manually.

Verify this and keep me posted here

Thank you

Stefano

GOOGLE TRANSLATE ---

Hallo Richard

Het lijkt mij dat het door u genoemde symbool correct zou moeten werken. Houd hier echter rekening mee. Heb je die regel van buiten de software geschreven?

Als dat het geval is, moet "moet tussen twee andere worden geschreven". De software doet dit automatisch als u "in de beschrijving van een product schrijft, maar kan dit niet automatisch doen als u dit handmatig heeft ingevoerd.

Controleer dit en houd me hier op de hoogte

Dank u

Stefano

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Postato il da Stefano G.
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator
Richard H.
Here is a small part of my CSV file, I cannot find any faults ... ... ... ... ... 

(It > En)  ... line 13 is missing, the one with the error, and the other two or three to follow, in order to understand ...
... the first 12 lines are regular ...

.

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Postato il da  ‪ KolAsim ‪ ‪
Gabriel K.
Gabriel K.
User

Hi, I ran into same problem like Richard. With the version 2019.3.14 I had no problems, they came with last update. The best solution for me would be, if I could download the previous version...

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Postato il da Gabriel K.