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Stephen C.
Stephen C.
User

Database registration  en

Autore: Stephen C.
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I have set up Automatic Registration for users and have configured my database with my hosting server's information.  My WebSiteX5 Control Panel reports  a "PASS"  for the connection to the database and table.  However, any attemp to access it to register a new user throws up a "Generic Error".  I have checked every setting I can see but cannot resolve this.  Ideas please?

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4 RISPOSTE - 1 CORRETTO
Paul M.
Paul M.
Moderator

Hello Stephen,

Did you create the table for the database manually, or did you let WebSite X5 create it?

WebSite X5 prefers the latter.

Please keep us updated.

Kind regards,

Paul

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Postato il da Paul M.
Stephen C.
Stephen C.
User
Autore

I am letting WebSite X5 create it, but if I examine the database directly on my server it has not created it.  Yet it reports a "PASS" on the Control Centre test.  Not sure what's happening here!

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Postato il da Stephen C.
Paul M.
Paul M.
Moderator

You need to make at least one export/upload to the server after inputting the database details in WebSite X5, before the table will be created and you will be able to see it on the server.

Also, check that you have assigned sufficient privileges to the database user.

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Postato il da Paul M.
Stephen C.
Stephen C.
User
Autore

Paul

All fixed now.  Many thanks for your help once again.

I'm on a rapid learning curve with WebSiteX5!

Regards

Stephen

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Postato il da Stephen C.