WebSite X5Help Center

 
Giannis S.
Giannis S.
User

Preview & save function not working  en

Autore: Giannis S.
Visite 1571, Followers 1, Condiviso 0  

Hi! the whole issue with the freezing and the previous issue we had was fixed with the latest update. Now there is an issue with the save button it doesnt function at all times and i m unable to save any work done on the project. 

thanks

Postato il
4 RISPOSTE - 1 CORRETTO
Andre E
Andre E
Moderator

Is it greyed out or is it white and can't you press it?

It will switch from greyed out to white only when you have made changes, it's nest to close the preview before you do.

you could also try a restart of your pc, so x5 starts clean sometimes this helps also with errors like this.

Else please make a prtscrn or elaborate a bit more.

Thanks!

Leggi di più
Postato il da Andre E
Giannis S.
Giannis S.
User
Autore

Hello! The (Save) and (Preview) button is in a (presable) state but when i press it dosent do anything. I cant save and i cant preview my project

Thank you

Leggi di più
Postato il da Giannis S.
Andre E
Andre E
Moderator

Do you use a laptop with touch screen? if so switch off the touchscreen.

If not second thing to try is a new install, download and install latest version from your profile, top right next to your name pulldown -> download.

Leggi di più
Postato il da Andre E
Giannis S.
Giannis S.
User
Autore

For some reason with the last update everything working fine

Leggi di più
Postato il da Giannis S.