WebSite X5Help Center

 
Giannis S.
Giannis S.
User

Preview & save function not working  en

Autor: Giannis S.
Besucht 1591, Followers 1, Geteilt 0  

Hi! the whole issue with the freezing and the previous issue we had was fixed with the latest update. Now there is an issue with the save button it doesnt function at all times and i m unable to save any work done on the project. 

thanks

Gepostet am
4 ANTWORTEN - 1 KORREKT
Andre E
Andre E
Moderator
Nutzer des Monats EN

Is it greyed out or is it white and can't you press it?

It will switch from greyed out to white only when you have made changes, it's nest to close the preview before you do.

you could also try a restart of your pc, so x5 starts clean sometimes this helps also with errors like this.

Else please make a prtscrn or elaborate a bit more.

Thanks!

Mehr lesen
Gepostet am von Andre E
Giannis S.
Giannis S.
User
Autor

Hello! The (Save) and (Preview) button is in a (presable) state but when i press it dosent do anything. I cant save and i cant preview my project

Thank you

Mehr lesen
Gepostet am von Giannis S.
Andre E
Andre E
Moderator
Nutzer des Monats EN

Do you use a laptop with touch screen? if so switch off the touchscreen.

If not second thing to try is a new install, download and install latest version from your profile, top right next to your name pulldown -> download.

Mehr lesen
Gepostet am von Andre E
Giannis S.
Giannis S.
User
Autor

For some reason with the last update everything working fine

Mehr lesen
Gepostet am von Giannis S.