I hade to reformat my Computer so then I downloaded X5 again Problem 
Autore: Robert E.
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*** Active until 03/14/2021 then I open it Then went to import of my site Got an error mesage I sent you an Snap shot How do I fix this problem
I have another laptop which I saved this site on I have 3 licences with x5 The lap top has had all x5 updates
It works on it Thank you i cant loose any more clients sites
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Robert, your snapshot shows you are using WX5 v17 but trying to open/import a project last opened in v2020.1.10
Go to your profile (top right) under download get the latest version and install (your licenses are there is also required). Now run version 2020 and try again.