WebSite X5Help Center

 
Robert E.
Robert E.
User

I hade to reformat my Computer so then I downloaded X5 again Problem  en

Author: Robert E.
Visited 806, Followers 1, Shared 0  

*** Active until 03/14/2021   then  I open it  Then went to import of my site   Got an error mesage I  sent you an Snap shot   How do I fix this problem

 I have another laptop  which I saved this site on   I have 3 licences   with x5  The lap top  has had all x5 updates

 It works on it  Thank you i cant loose any more  clients sites   

Posted on the
1 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Robert, your snapshot shows you are using WX5 v17 but trying to open/import a project last opened in v2020.1.10

Go to your profile (top right) under download get the latest version and install (your licenses are there is also required). Now run version 2020 and try again.

Read more
Posted on the from Esahc ..