WebSite X5Help Center

 
Ruth S.
Ruth S.
User

YouTube gallery Objects not uploading to server  en

Autore: Ruth S.
Visite 1188, Followers 2, Condiviso 0  

Hi,

My YouTube gallery Object is not showing when Uploaded to server, once uploaded to server only see the greyed out 'video not availible' screen with no preview, it works ok if there are several videos in one gallery object but not working with the one. The gallery works fine in preview mode for Websites X5 Evo but not on browser. 

I have looked in previous forum discussions and an update was recommended, I've tried this but still no joy.

I've attached the image of vid on browser. Any advice at all? Thanks

Postato il
3 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello.Please send a link to the site page where we can see the problem.Also send a link to the video that you want to put on and the object’s settings.

Have you tried in one or in different browsers?Do you have an ad blocker installed in your browser or any other extensions?

Leggi di più
Postato il da Aleksej H.
Ruth S.
Ruth S.
User
Autore

Hi Aleksei, the problem seems to have resolved itself overnight somehow, thanks for your input though!

Leggi di più
Postato il da Ruth S.
Aleksej H.
Aleksej H.
Moderator

It's my pleasure.Glad your problem is resolved.

Leggi di più
Postato il da Aleksej H.