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Abelardo A.
Abelardo A.
User

Website major upgrade?  pt

Autore: Abelardo A.
Visite 1735, Followers 1, Condiviso 0  

Since Incomedia changed the way we pay for Website X5, i almost don't see new features in the software, beyond the ones that we have to pay for buying credits, and in the old way, every year we had new versions of the software, full of new features.

My question is: why it don't happens anymore? Why do we have to pay for license renew, and yet, we have to pay for any new feature of Website with credits?

Just doesn't look fair for me, is there a major upgrade coming to us?

Sorry for my bad english, and thanks in advance!

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7 RISPOSTE
CARLOS AMARAL
CARLOS AMARAL
Moderator

Hola Abelardo,

Veo que eres de Brasil por lo que entiendes mejor el español que el ingles jeje...

No entiendo como dices que no ves cambios, revisa este log de cambios que esta teniendo continuamente el programa:

https://helpcenter.websitex5.com/en/w5/changelog

Estamos en contacto colega...

Saludos

Carlos A.

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Postato il da CARLOS AMARAL
Abelardo A.
Abelardo A.
User
Autore

I think you didn't understood, Carlos. I'm talking about a MAJOR upgrade with new significant stuff, no fixing bugs that the software has, this is no upgrade and the biggest part of these "changes" that you did show, are just bug fixes.
In the mean time, Incomedia launched a lot of new functions for the software, ALL payed.

So, are we paying to renew license to receive bug fixes?
i don't agree with that.

i dd renew my license this week, but if Incomedia will stay in this direction, this is the last time i did it.
Take a look in the software changes and you will see that the most interesting objects added in Website X5, we have to pay to have it, even paying the license renoval.

Best regards.


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Postato il da Abelardo A.
Abelardo A.
Abelardo A.
User
Autore
Abelardo A.
I think you didn't understood, Carlos. I'm talking about a MAJOR upgrade with new significant stuff, no fixing bugs that the software has, this is no upgrade and the biggest part of these "changes" that you did show, are just bug fixes. In the mean time, Incomedia launched a lot of new functions for the software, ALL payed. So, are we paying to renew license to receive bug fixes? i don't agree with that. i dd renew my license this week, but if Incomedia will stay in this direction, this is the last time i did it. Take a look in the software changes and you will see that the most interesting objects added in Website X5, we have to pay to have it, even paying the license renoval. Best regards.


Read "you didn't understand", sorry.

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Postato il da Abelardo A.
Incomedia
Elisa B.
Incomedia

Hi Abelardo, 

thank you for getting in touch. 

Please consider that the Marketplace Objects and the program updates are two separate aspects: the formers are extra features which can be available for both the users with and without an active licence (depending on the compatibility of the Object itself of course). 

As far as the updates are concerned, you should please consider that since the upgrade system has changed, we tend to release more new versions throughout the year, while in the past we released a single new version each year. As a result, the new feature were all concentrated in that single new version. On the other hand, now, we can release new features more regularly. Each new version may include fewer new functions, but these new functions are released more frequently throughout the year. With this system it is easier for us to keep the software updated. Please check out the "New Features" page of our website for an overview of the program development during the last year: https://www.websitex5.com/en/new-features.php

Please let me know if you have any questions, I will be happy to clarify your doubts.

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Postato il da Elisa B.
Abelardo A.
Abelardo A.
User
Autore
Elisa B.
Hi Abelardo,  thank you for getting in touch.  Please consider that the Marketplace Objects and the program updates are two separate aspects: the formers are extra features which can be available for both the users with and without an active licence (depending on the compatibility of the Object itself of course).  As far as the updates are concerned, you should please consider that since the upgrade system has changed, we tend to release more new versions throughout the year, while in the past we released a single new version each year. As a result, the new feature were all concentrated in that single new version. On the other hand, now, we can release new features more regularly. Each new version may include fewer new functions, but these new functions are released more frequently throughout the year. With this system it is easier for us to keep the software updated. Please check out the "New Features" page of our website for an overview of the program development during the last year: https://www.websitex5.com/en/new-features.php Please let me know if you have any questions, I will be happy to clarify your doubts.


Hi Elisa, thanks for answering me.

Well, i have been using Website X5 for a long time now, and the problem is the lack of new significant features for the licensed, while we always see new objects to sell in market place, and i really do read the new features as soon i receive any email from you, just in hope to see something good to apply on my work.

And in most cases, the email shows bug fixes or small changes, while the good stuff is going to the "sell" page of sotware.

Best regards.         

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Postato il da Abelardo A.
Incomedia
Elisa B.
Incomedia

Hi Abeladro, 

I am really sorry to hear about this, especially because we really put a lot of effort in implementing new features a part from possible bug fixing. Just think about the Search Page, the introduction of Structured Data, the Content Slider, the renewed Template Library, just to mention a few. 

We have just released a new version, which of course includes new functions, which you can find here: https://www.websitex5.com/en/new-features.php

I really hope you will like them!

Please let me know what you think. Have a lovely day.

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Postato il da Elisa B.
Abelardo A.
Abelardo A.
User
Autore
Elisa B.
Hi Abeladro,  I am really sorry to hear about this, especially because we really put a lot of effort in implementing new features a part from possible bug fixing. Just think about the Search Page, the introduction of Structured Data, the Content Slider, the renewed Template Library, just to mention a few.  We have just released a new version, which of course includes new functions, which you can find here: https://www.websitex5.com/en/new-features.php I really hope you will like them! Please let me know what you think. Have a lovely day.

Well, that's something, thank you.

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Postato il da Abelardo A.