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Michael E.
Michael E.
User

Changing the invoice address format of shopping cart  en

Autore: Michael E.
Visite 1666, Followers 1, Condiviso 0  

I would like to change the invoice address format from (Zip\Postal code), (City) (State\Province) to USA standard format of (City) (State\Province), (Zip\Postal code).

I have tried reordering the Order Form Fields and I was unsuccessful. I have also provide screenshots

Wanted format: Testville NY, 11733

Postato il
7 RISPOSTE
Aleksej H.
Aleksej H.
Moderator

Hello.As far as I know, this cannot be done at the moment.At least with the help of the program settings.

Maybe you can just rename these fields.

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Postato il da Aleksej H.
Michael E.
Michael E.
User
Autore

Thank you for your response and suggested steps. I have tried your suggested steps, which failed to provide the wanted results. Is this a bug? The address format being incorrect will effect any shipping orders and possibility billing as well. Please help!

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Postato il da Michael E.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Postato il da Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Michael

I can confirm that this cannot be done at the moment. At the same time, I'm afraid I fail to see the problem the different order could cause since none of our users who currently make use of the eCommerce function ever reported this as a problem

Please let me know what you think

Thank you

Stefano

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Postato il da Stefano G.
Michael E.
Michael E.
User
Autore

Stefano

Thank you for taking the time to reply. I thought it would be self-explanatory of incorrect address formatting. I also would like to point out at least one other customer(user), who complained about the same issue in 2018. It seems his request was overlooked in the proceeding software upgrades as a non-issue. I have provide customer(user) posted complaint link below:

https://helpcenter.websitex5.com/it/post/194916

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Postato il da Michael E.
Incomedia
Stefano G.
Incomedia

Hello Michael

Rather than overlooked, such Ideas are kept noted in order to evaluate the number of requests we receive about the same issue. I must say that over the years, we haven't received many on this as mentioned before.

Since this is the same topic as discussed on the other topic, I will turn this into an idea as well as keep it highlighted for future improvements if that's ok with you

Keep me posted

Stefano

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Postato il da Stefano G.
Axel  
Axel  
User

The best should be to have possibility to reorder all fields into the GUI... tongue-out

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Postato il da Axel